Find It!@Durham is a new library service which links database citations to full-text articles (if available) and other related supporting resources available from the DC Library. When you see the Find It!@Durham button in an electronic resource, click on the button to see a menu of options to:
Who has access to Find It!@Durham? All DC faculty, staff and students can access Find It!@Durham . Find It!@Durham is a project of the Ontario Scholars Portal developed by the Ontario Council of University Libraries. Find It!@Durham uses SFX software developed by the Ex Libris Group. Find It!@Durham is a project of the Ontario Scholars Portal developed by the is a project of the Ontario Scholars Portal developed by the Ontario Council of University Libraries . Find It!@Durham uses SFX software developed by the Ex Libris Group. Why can't I see the Find It!@Durham button? Most, but not all, of the databases to which the library subscribes are OpenURL enabled, the technology which allows this linking feature. If you don't see the Find It!@Durham button in your index, here's how to see if we have the articles you need:
Why don't I get full-text for some items? The most likely reasons are:
Why are there several windows when I use Find It!@Durham? Find It!@Durham opens up 3 windows for each article: clicking on the button opens a menu screen; selecting a service associated with that article opens a second window; and the 3rd window appears for all Find It!@Durham generated activities (the resource that you choose). Remember to close the windows once your search is completed.Why is there more than one link for full-text? Generally, the library only subscribes to a journal once and thus only one link to full-text should appear. However, if the library subscribes to a package that contains a duplicate of the same journal, we provide the alternate link as well so that if one of the access points become inaccessible, you will still have access to the title. Please note that we try not to duplicate resources; however these "aggregator" packages do not always offer flexibility regarding the content of their service.What does "Item not found mean"? This probably means that the library does not have a subscription for this journal. However, it may also mean that there is an error in a field in the source database such as volume or article year. Unfortunately, if there's an error in the citation, Find It!@Durham will be unable to retrieve the article. Try adjusting the date or volume and issue information if these show as options on the Find It!@Durham menu. Should the article still remain unfound, and if time permits, request the article via Inter-Library Loan).Sometimes I only get to the journal or the publisher site instead of the full-text. Why does this happen? Unfortunately, it's not always possible to configure the link to go directly to the full-text article or abstract with a full-text link. Some publishers only allow linking to their journals rather than to articles in journals. Other times, Find It!@Durham can only take you to the table of contents for a journal issue; from there you'll have to navigate to the full-text article.Why does nothing appear after I've clicked on the Find It!@Durham button? A pop-up disabler will prevent Find It!@Durham from functioning properly. Simply disable this pop-up feature to enable Find It!@DurhamWhat do I do when I get a "bad URL" or "Error 404", or some other "not found" message? This message indicates one of two things:
How can I find out more about Find It!@Durham or obtain further assistance? For assistance using Find It!@Durham , fill out this form. |