Printers
The library houses four public printers; two are located on the first floor and there is one on each of the second and third floors. These printers are accessible from all library computers and Mobile Learning issued laptops.
Solutions to Printing Problems:
The printer has a message screen which may indicate the problem:
1 . If the message screen displays a READY message, then there are not any printer problems. Check the following:
- Printing is provided by IT Services and only current students can access these printers. Other patrons cannot print but can send documents to an email account.
- The computers in the library have been configured to print to the public printer on the floor where the computer is located. To allow printing to another public printer or to print from a Mobile Learning laptop the printer must be added.
How to add a printer (Win XP)
How to add a printer (Mac OS)
- The printers in the library do NOT print to legal size paper. To check/change the paper size of your document:
- File
- Page Setup
- Paper
- Paper size
- Change to `Letter 8.5 x 11 in' if necessary
- OK (to save any changes)
- Print from the 'Print' option within your document. Learn more about printing a pdf document from a browser .
- Students are provided with a limited number of free prints each academic year. Your 'print account' may be empty. Once you are logged into any library computer you can check you print account balance by clicking on the 'Print Balance.url' icon on the computer desktop. You can also call IT directly to verify your current print account availability from two phones in the Library (at the Reference desk and on the 2nd floor help desk). To purchase additional prints students should inquire with IT Services.
- If all of the above are okay then ask for assistance at the Circulation desk.
2 . If the message screen says TRAY 1 EMPTY , then the printer should print from the other tray(s). Check other possible problems in step one above.
3 . If the message screen says TONER LOW , then the printer should still print. Check other possible problems in step one above.
4 . If the message screen is displaying a message other than those listed above or it still won't print please ask for assistance at the Circulation desk.
