Classroom Hotline for IT Services
IT Services provides classroom hotline service available through the IT Support Desk. Call extension 3333 and select option #4. This service can be used by faculty for urgent IT related issues that may arise during a class in progress. It should help reduce the wait time for faculty when contacting the support desk, and increase the technician response time for these urgent issues. Invoking this service will by-pass the support desk phone queue and the call will ring on a separate telephone hotline within the support desk area.
